Privacy Policy
Mother Holistic respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, make a purchase, or contact us.
Information We Collect
We collect information you provide, including your name, billing and shipping addresses, email address, telephone number, order details, and customer service communications. Payments are processed through our payment service providers.
Our website and service providers also collect information about your device and website activity, such as your IP address, browser type, pages viewed, and interactions with our website, using cookies and similar technologies.
How We Use Information
We use personal information to process payments, fulfill and deliver orders, provide customer service, maintain customer accounts, prevent fraud, meet legal obligations, and improve our website.
Where permitted, we also use information to send marketing communications and measure or personalize advertising.
How We Share Information
We share information with service providers that help operate our business, including Shopify, payment processors, shipping carriers, fulfillment providers, and providers of website, analytics, and marketing services.
We may also disclose information when required by law, to protect our rights or customers, or in connection with a business transfer.
Shopify
Our online store is hosted by Shopify. Shopify processes information to provide and support the store and may process information for its own purposes as described in its Consumer Privacy Policy, available at https://www.shopify.com/legal/privacy/consumers.
Cookies and Advertising
We use cookies and similar technologies to operate the website and, where enabled, analyze usage and support advertising. You can manage cookies through your browser and any privacy controls available on our website. Disabling certain cookies may affect website functionality.
Where applicable law treats advertising-related disclosures as a sale or sharing of personal information or targeted advertising, you may exercise your opt-out rights through the privacy controls provided on our website or by contacting us.
Marketing Choices
You may unsubscribe from marketing emails using the unsubscribe link in those messages. We may still send order confirmations, shipping updates, and other communications related to your transactions.
Your Privacy Rights
Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of your personal information, or to opt out of certain uses or disclosures. You may also have the right to appeal a denied request.
Contact us to submit a request or appeal. We may need to verify your identity. We will not discriminate against you for exercising applicable privacy rights.
Retention and Security
We retain information as needed to fulfill orders, maintain business records, resolve disputes, and meet legal obligations. We use reasonable safeguards to protect information, but no method of transmission or storage is completely secure.
Children’s Privacy
Our website is not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action.
Contact
For privacy questions or requests, contact:
Mother Holistic
Email: support@motherholistic.com
Mailing address: 927 3rd St N Jacksonville Beach, FL 32250
Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, with additional notice when required by law.